The Mayo Clinic Lobby Revitalization began as a flooring replacement but quickly evolved into a comprehensive transformation of the Phoenix campus entrance, designed to serve the next twenty years. Leadership recognized an opportunity to align the space with a broader vision, leading to a full-scale remodel of the five-story lobby that reflects both the future of the clinic and its longstanding identity.

The revitalized design enhances the original atrium through a blend of materials and thoughtful detailing. Porcelain tile panels along the atrium walls reflect natural daylight from the north-facing glass façade, brightening the space, while wood and micro-perforated panels break up the volume and improve acoustics. The design creates a cohesive brand experience that visually connects the Phoenix and Rochester campuses.

Key improvements include a highly visible check-in desk, updated registration areas with privacy-enhancing glass panels, and new signage that clarifies circulation paths. The layout minimizes floor transitions and defines spaces more intuitively, improving navigation and accessibility. The result is a welcoming, modernized lobby that elevates patient and visitor experience through openness, clarity, and refined architectural presence.